| Midstate Renewable Energy Services |
Purchasing and Warranty Policies
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TERMS AND CONDITIONS
Price, specification, and terms are subject to change without notice. Midstate Renewable Energy Services (MRES) is not
responsible for errors in typography and/or photography. All parts come with original manufacturer warranty and the
respective manufacturers handle the ultimate technical support. Customer pays return shipping on all services. MRES
reserves the right to refuse service to anyone.
Midstate Renewable Energy Services accepts the following Payment Methods
1. Visa, MasterCard, Discover through PayPal
2. Prepaid Company Check, Personal Check, Cashier Check or Money Order (Note: All Prepaid Orders will take longer to
process because all checks must be cleared, including Cashier's Checks, due to the existence of fraudulent checks. Allow
7 to 15 business days.)
3. No COD orders please.
4. Sales of products purchased and used within the state of Illinois will be taxed.
5. Products sold to and delivered to clients outside of Illinois will not be taxed.
GENERAL TERMS AND CONDITIONS
Midstate Renewable Energy Services (MRES) Purchase Agreement: By accepting delivery of any product delivered from
MRES, you (“Customer”) agree that the following terms and conditions are the exclusive terms governing the sales
transaction between Customer and MRES. Any attempt to alter, supplement, modify or amend these terms and conditions
by the Customer will be considered a material alteration of this agreement and, therefore, are null and void. In addition,
these terms and conditions are subject to change at any time, without prior written notice. Therefore, please check these
terms and conditions carefully each time you place an order with or accept delivery of any goods from MRES.
Price matching: MRES has a price matching policy, and will match or beat a verified competitor's price if you ask
Payment Terms on Orders: An order is not binding upon MRES until it is accepted. MRES must receive payment before it
will accept an order unless otherwise previously agreed in writing. Payment for product(s) ordered is due prior to shipment.
Customer can make payment by credit card or some other method prearranged with MRES.
Shipping Charges/State Taxes: Your total cost for purchase of any product will include shipping and handling charges as
well as applicable state sales tax, and shown on MRES’s invoice.
Processing Time: You can expect your order to be processed within two business days. MRES aims to ship your order
within 5 days of order placement unless otherwise communicated.
If you need an item by a certain date, please check with our office regarding availability of the item and shipping options.
Back Orders: Any items that are unavailable will be placed on back order, and the remainder of your order will be shipped.
Estimated ship dates will be provided however please note that these dates are "estimates" and not guaranteed to arrive
on that date.
Order Status: MRES will do everything possible to keep you informed of your order via e-mail. Your tracking number will be
emailed to you once the item is shipped.
Shipping Policy: MRES and their vendors carefully inspect all shipments that leave their warehouses and require that
Customers inspect their shipments upon delivery prior to signing the release. Customers that will not be signing for their
order when it is delivered are responsible to see that the person signing has read and understand MRES's Terms and
Conditions.
An independent shipping contractor such as UPS, FedEx or a commercial trucking company will deliver the order to the
Customer. When the shipment arrives the driver will ask the Customer to sign for the delivery. This is a legal document
stating that the package is being delivered to the Customer in good condition without damage and that the Customer is
waiving any additional claim from the shipper. Before signing, the Customer must inspect their package(s) closely on all six
sides. The Customer must note any box damage including scuffs, dents, tears, punctures or creases on the delivery
receipt. If there is anything unusual with the package, the Customer has the right to open it to inspect the contents. If the
driver is unwilling to wait while the Customer inspects all their items, the Customer may mark on the delivery receipt
"Concealed Damage Possible".
In case there is damage to the shipment, the Customer must refuse the package and contact MRES. MRES must be
notified of any damage on any shipment within 14 days of receipt. MRES cannot guarantee replacement at no cost to the
recipient when notified of damage after 14 days of receipt.
Cancellation Policy: All Sales Are Final. Please be sure of what you want and when you want it before proceeding to
order.
Warranty Policy: Midstate Renewable Energy Services (MRES) is a distributer/installer only. Products sold by MRES are
not manufactured by us therefore we do not warranty any of the products we sell. Most items that we sell are covered by
the original manufacturer's warranty, service, or support policy (if any). In the event that there is a technical problem that
occurs with your product upon receipt or installation of your product we urge you to contact us and the manufacturer. The
Customer shall be responsible for the return of any defective product to the manufacturer and agrees to use only
reputable carriers capable of providing proof of delivery and insurance for the value of the shipment. Midstate Renewable
Energy Services bears no responsibility in sending a replacement item to the Customer in the event that they have
received a defective product. If you receive a defective unit, contact the manufacturer and they will typically repair or
replace the product.
Product Listings: Our product descriptions are not designed or intended to replace your personal product knowledge,
experience and/or research.
Midstate Renewable Energy Services (MRES) strives to be as accurate as possible in our product descriptions,
compatibility references, information content, pricing, links and any other product information contained in or referenced on
our site. However, occasional human error may occur and we therefore cannot guarantee that all product descriptions,
specifications, pricing or any other content on the site is entirely accurate, complete, current, or that we are responsible for
these errors. In the event that a product is listed at an incorrect price due to typographical, informational, technical or any
other error, MRES at its sole discretion shall have the right to refuse or cancel any order for that product and immediately
amend, correct or remove the inaccurate information. Moreover, all links on our website are intended only to provide
visitors with assistance finding additional information and professional opinion; however, due to the fast pace of the
industry, complex nature and personal subjective experiences, reviews can become outdated or less accurate over time or
even at inception and should therefore never be the sole determinate in a purchasing decision, or, most importantly, a
substitute for doing ones own product research. Please remember that you are ultimately responsible for any purchase
decision.
Links: This website contains links to other sites. Please be aware that we are not responsible for the content or privacy
practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy
statement of any other site that collects personally identifiable information.
Security: Security is our number one priority. That us why we ask that you contact us by telephone or e-mail to eliminate
any chance of fraud. Person to person contact and verification protects both our financial interests!
Privacy: Midstate Renewable Energy Services respects your privacy. We will not under any circumstances sell or release
your information to anyone.
LIMITATION OF LIABILITY: IN ALL CIRCUMSTANCES MIDSTATE RENEWABLE ENERGY SERVICES (MRES) MAXIMUM
LIABILITY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCTS SOLD. MRES SHALL NOT, UNDER ANY
CIRCUMSTANCES, BE LIABLE UPON A CLAIM OR ACTION IN CONTRACT, TORT, INDEMNITY OR CONTRIBUTION, OR
OTHER CLAIMS RELATING TO THE PRODUCTS IT SELLS WHICH EXCEEDS THIS LIABILITY LIMIT. MRES SHALL NOT
BE LIABLE FOR THIRD PARTY CLAIMS FOR DAMAGES AGAINST THE CUSTOMER, OR FOR MALFUNCTION, DELAYS,
INTERRUPTION OF SERVICE, LOSS OF BUSINESS, LOSS OR DAMAGE TO EXEMPLARY DAMAGES, WHETHER OR
NOT MRES IS APPRISED OF THE POSSIBILITY OF SUCH CLAIMS OR DAMAGES.
Title & Risk of Loss: Midstate Renewable Energy Services (MRES) will arrange for shipment of ordered product(s) to the
Customer, Free On Board (F.O.B.) shipping point, meaning title to the product(s) and risk of loss passes to the Customer
upon delivery to the carrier. MRES will advise Customer of estimated shipping dates, but MRES will, under no
circumstances, be responsible for delays in delivery, and associated damages, due to events beyond its reasonable
control, including without limitation, acts of God or public enemy, acts of federal, state or local government, fire, floods, civil
disobedience, strikes, lockouts, and freight embargoes.
Governing Law and Jurisdiction: Any dispute arising out of or related to these Terms and Conditions or the sales
transaction between Midstate Renewable Energy Services and Customer shall be governed by the laws of the State of
Illinois, without regard to its conflicts of law rules. Midstate Renewable Energy Services and Customer consent to the
exclusive jurisdiction and the venue of the Courts of the State of Illinois, Champaign County, to resolve any dispute
between them related hereto, and the parities waive all rights to contest this exclusive jurisdiction and venue of such
Courts. Finally, the Customer also agree not to bring any legal action, based upon any legal theory including contract, tort,
equity or otherwise, against Wholesale Solar that is more than one year after the date of the applicable invoice.
Severability: If any provision contained in this agreement is or becomes invalid, illegal, or unenforceable in whole or in part,
such invalidity, illegality, or unenforceability shall not affect the remaining provisions and portions of this agreement, and
the invalid, illegal, or unenforceable provision shall be deemed modified so as to have the most similar result that is valid
and enforceable under applicable Illinois law.
Waiver: The failure of either party to require performance by the other party of any provision of this agreement shall not
affect in any way the first party's right to require such performance at any time thereafter. Any waiver by either party of a
breach of any provision in this agreement shall not be taken or held by the other party to be a continuing waiver of that
provision unless such waiver is made in writing.
Entire Agreement: These terms and conditions, together with Midstate Renewable Energy Services' (MRES) invoice
respecting the products ordered by Customer, are the complete and exclusive agreement between MRES and Customer,
and they supersede all prior or contemporaneous proposals, oral or written, understandings, representations, conditions,
warranties, and all other communications between MRES and Customer relating to the subject products. This agreement
may not be explained or supplemented by any prior course of dealings or trade by custom or usage.
Price, specification, and terms are subject to change without notice. Midstate Renewable Energy Services (MRES) is not
responsible for errors in typography and/or photography. All parts come with original manufacturer warranty and the
respective manufacturers handle the ultimate technical support. Customer pays return shipping on all services. MRES
reserves the right to refuse service to anyone.
Midstate Renewable Energy Services accepts the following Payment Methods
1. Visa, MasterCard, Discover through PayPal
2. Prepaid Company Check, Personal Check, Cashier Check or Money Order (Note: All Prepaid Orders will take longer to
process because all checks must be cleared, including Cashier's Checks, due to the existence of fraudulent checks. Allow
7 to 15 business days.)
3. No COD orders please.
4. Sales of products purchased and used within the state of Illinois will be taxed.
5. Products sold to and delivered to clients outside of Illinois will not be taxed.
GENERAL TERMS AND CONDITIONS
Midstate Renewable Energy Services (MRES) Purchase Agreement: By accepting delivery of any product delivered from
MRES, you (“Customer”) agree that the following terms and conditions are the exclusive terms governing the sales
transaction between Customer and MRES. Any attempt to alter, supplement, modify or amend these terms and conditions
by the Customer will be considered a material alteration of this agreement and, therefore, are null and void. In addition,
these terms and conditions are subject to change at any time, without prior written notice. Therefore, please check these
terms and conditions carefully each time you place an order with or accept delivery of any goods from MRES.
Price matching: MRES has a price matching policy, and will match or beat a verified competitor's price if you ask
Payment Terms on Orders: An order is not binding upon MRES until it is accepted. MRES must receive payment before it
will accept an order unless otherwise previously agreed in writing. Payment for product(s) ordered is due prior to shipment.
Customer can make payment by credit card or some other method prearranged with MRES.
Shipping Charges/State Taxes: Your total cost for purchase of any product will include shipping and handling charges as
well as applicable state sales tax, and shown on MRES’s invoice.
Processing Time: You can expect your order to be processed within two business days. MRES aims to ship your order
within 5 days of order placement unless otherwise communicated.
If you need an item by a certain date, please check with our office regarding availability of the item and shipping options.
Back Orders: Any items that are unavailable will be placed on back order, and the remainder of your order will be shipped.
Estimated ship dates will be provided however please note that these dates are "estimates" and not guaranteed to arrive
on that date.
Order Status: MRES will do everything possible to keep you informed of your order via e-mail. Your tracking number will be
emailed to you once the item is shipped.
Shipping Policy: MRES and their vendors carefully inspect all shipments that leave their warehouses and require that
Customers inspect their shipments upon delivery prior to signing the release. Customers that will not be signing for their
order when it is delivered are responsible to see that the person signing has read and understand MRES's Terms and
Conditions.
An independent shipping contractor such as UPS, FedEx or a commercial trucking company will deliver the order to the
Customer. When the shipment arrives the driver will ask the Customer to sign for the delivery. This is a legal document
stating that the package is being delivered to the Customer in good condition without damage and that the Customer is
waiving any additional claim from the shipper. Before signing, the Customer must inspect their package(s) closely on all six
sides. The Customer must note any box damage including scuffs, dents, tears, punctures or creases on the delivery
receipt. If there is anything unusual with the package, the Customer has the right to open it to inspect the contents. If the
driver is unwilling to wait while the Customer inspects all their items, the Customer may mark on the delivery receipt
"Concealed Damage Possible".
In case there is damage to the shipment, the Customer must refuse the package and contact MRES. MRES must be
notified of any damage on any shipment within 14 days of receipt. MRES cannot guarantee replacement at no cost to the
recipient when notified of damage after 14 days of receipt.
Cancellation Policy: All Sales Are Final. Please be sure of what you want and when you want it before proceeding to
order.
Warranty Policy: Midstate Renewable Energy Services (MRES) is a distributer/installer only. Products sold by MRES are
not manufactured by us therefore we do not warranty any of the products we sell. Most items that we sell are covered by
the original manufacturer's warranty, service, or support policy (if any). In the event that there is a technical problem that
occurs with your product upon receipt or installation of your product we urge you to contact us and the manufacturer. The
Customer shall be responsible for the return of any defective product to the manufacturer and agrees to use only
reputable carriers capable of providing proof of delivery and insurance for the value of the shipment. Midstate Renewable
Energy Services bears no responsibility in sending a replacement item to the Customer in the event that they have
received a defective product. If you receive a defective unit, contact the manufacturer and they will typically repair or
replace the product.
Product Listings: Our product descriptions are not designed or intended to replace your personal product knowledge,
experience and/or research.
Midstate Renewable Energy Services (MRES) strives to be as accurate as possible in our product descriptions,
compatibility references, information content, pricing, links and any other product information contained in or referenced on
our site. However, occasional human error may occur and we therefore cannot guarantee that all product descriptions,
specifications, pricing or any other content on the site is entirely accurate, complete, current, or that we are responsible for
these errors. In the event that a product is listed at an incorrect price due to typographical, informational, technical or any
other error, MRES at its sole discretion shall have the right to refuse or cancel any order for that product and immediately
amend, correct or remove the inaccurate information. Moreover, all links on our website are intended only to provide
visitors with assistance finding additional information and professional opinion; however, due to the fast pace of the
industry, complex nature and personal subjective experiences, reviews can become outdated or less accurate over time or
even at inception and should therefore never be the sole determinate in a purchasing decision, or, most importantly, a
substitute for doing ones own product research. Please remember that you are ultimately responsible for any purchase
decision.
Links: This website contains links to other sites. Please be aware that we are not responsible for the content or privacy
practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy
statement of any other site that collects personally identifiable information.
Security: Security is our number one priority. That us why we ask that you contact us by telephone or e-mail to eliminate
any chance of fraud. Person to person contact and verification protects both our financial interests!
Privacy: Midstate Renewable Energy Services respects your privacy. We will not under any circumstances sell or release
your information to anyone.
LIMITATION OF LIABILITY: IN ALL CIRCUMSTANCES MIDSTATE RENEWABLE ENERGY SERVICES (MRES) MAXIMUM
LIABILITY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCTS SOLD. MRES SHALL NOT, UNDER ANY
CIRCUMSTANCES, BE LIABLE UPON A CLAIM OR ACTION IN CONTRACT, TORT, INDEMNITY OR CONTRIBUTION, OR
OTHER CLAIMS RELATING TO THE PRODUCTS IT SELLS WHICH EXCEEDS THIS LIABILITY LIMIT. MRES SHALL NOT
BE LIABLE FOR THIRD PARTY CLAIMS FOR DAMAGES AGAINST THE CUSTOMER, OR FOR MALFUNCTION, DELAYS,
INTERRUPTION OF SERVICE, LOSS OF BUSINESS, LOSS OR DAMAGE TO EXEMPLARY DAMAGES, WHETHER OR
NOT MRES IS APPRISED OF THE POSSIBILITY OF SUCH CLAIMS OR DAMAGES.
Title & Risk of Loss: Midstate Renewable Energy Services (MRES) will arrange for shipment of ordered product(s) to the
Customer, Free On Board (F.O.B.) shipping point, meaning title to the product(s) and risk of loss passes to the Customer
upon delivery to the carrier. MRES will advise Customer of estimated shipping dates, but MRES will, under no
circumstances, be responsible for delays in delivery, and associated damages, due to events beyond its reasonable
control, including without limitation, acts of God or public enemy, acts of federal, state or local government, fire, floods, civil
disobedience, strikes, lockouts, and freight embargoes.
Governing Law and Jurisdiction: Any dispute arising out of or related to these Terms and Conditions or the sales
transaction between Midstate Renewable Energy Services and Customer shall be governed by the laws of the State of
Illinois, without regard to its conflicts of law rules. Midstate Renewable Energy Services and Customer consent to the
exclusive jurisdiction and the venue of the Courts of the State of Illinois, Champaign County, to resolve any dispute
between them related hereto, and the parities waive all rights to contest this exclusive jurisdiction and venue of such
Courts. Finally, the Customer also agree not to bring any legal action, based upon any legal theory including contract, tort,
equity or otherwise, against Wholesale Solar that is more than one year after the date of the applicable invoice.
Severability: If any provision contained in this agreement is or becomes invalid, illegal, or unenforceable in whole or in part,
such invalidity, illegality, or unenforceability shall not affect the remaining provisions and portions of this agreement, and
the invalid, illegal, or unenforceable provision shall be deemed modified so as to have the most similar result that is valid
and enforceable under applicable Illinois law.
Waiver: The failure of either party to require performance by the other party of any provision of this agreement shall not
affect in any way the first party's right to require such performance at any time thereafter. Any waiver by either party of a
breach of any provision in this agreement shall not be taken or held by the other party to be a continuing waiver of that
provision unless such waiver is made in writing.
Entire Agreement: These terms and conditions, together with Midstate Renewable Energy Services' (MRES) invoice
respecting the products ordered by Customer, are the complete and exclusive agreement between MRES and Customer,
and they supersede all prior or contemporaneous proposals, oral or written, understandings, representations, conditions,
warranties, and all other communications between MRES and Customer relating to the subject products. This agreement
may not be explained or supplemented by any prior course of dealings or trade by custom or usage.
| Midstate Renewable Energy Services P.O. Box 6345. Champaign, IL 61826-6345 217-398-6601 bus 217-398-8701 fax info@midstatepower.com |
Midstate Renewable Energy Services is a business division of BVF Enterprises LLC